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1. What is silicone?
Silicone is a natural material, the density higher than the average plastic, is a non-#ordinary plastic. Silicone does not contain toxic substances harmful to humans, and can withstand extremely high temperatures.  
2. erials are safe? Is it available to put in the oven or microwave that will not dissolve and will not send poisonous gas?
Siempu use the silicone that is passed FDA (USA) & LMBG (Europe) food#safety tests, the absolute peace of mind. Moreover, silicone in the U.S. and Europe#markets catering industry and home kitchen has long been expanding in the pan#switch, and shows that silicone is absolutely harmless to human body and can#withstand very high temperatures.
3. There are many silicone products brand in the market, how to choose?
Should be selected out of 100% pure silicone, free of impurities Need to specify the functional to withstand the temperature (e.g. oven,#microwave ovens, dishwashers, etc.) and maintained with safety. #Best choice for the brand more well known, through a more secure food safety testing.
We keep constant contact with our freight forwarders to make sure that you can receive your cargo on time and intact. When you receive the products, SIEMPU will still keep close contact with you to solve any dissatisfactions and problems you have. SIEMPU is always at your service until you get a satisfactory settlement. 
4. Why silicone products the average price is high compare with plastic products?
Most of the products are oven safe, microwave safe, freezer safe, dishwasher safe#& withstand temperature from -50鈩 to 300鈩 therefore the price can not be used to#compare with plastic products.
5. When use of silicone products, what areas need to pay attention?
Three Note:(1) No direct contact with flame.(2) can not be used simultaneously with the sharp tools.(3) can not be used to vigorously scrub the rough sponge.
6. My newly bought bakeware seems to stick compare to my old aluminum bakeware, why?
Siempu's bakeware products are made of 100% silicone and is completely different from traditional aluminum bakeware when comes to the transfer of heat. The composition of the material are also different and hence the food ingredient's need for water and butter are also reduced. The recipe that are previously used with aluminum bakeware may require a small change by reducing the amount of butter and water content. *Our suggestion is to rinse the bakeware in hot water first and apply a thin coat of cooking oil onto the surface to increase its non-stick properties for the first time. Subsequent times does not require the application of cooking oil.
7. What is the best way to take away any odour left from previous session of cooking and preparing the cookware ready for cooking next time?
After baking or cooking, it is recommended that the customer soak the silicone cookware and bakeware into hot water or added with a few drops of lemon juice. This may take away any smells or flavour left on the bakeware. After rinsing and washing, the piece of new cookware can be left air dry.
8. Why is there signs of deformation when placing the silicone cookware into the oven with high temperature as high as 300藲C.?
Always put food material inside a cooking utensil when placing in a heated oven. Silicone cookware in general cannot be left inside heated oven without any food material. Failing to do so way cause deformation and harm to the bakeware and should be avoided.

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